“Beautiful quality and the delivery team were very careful bringing it upstairs. The bed looks even better in person and gives our room a really premium feel.”
Purchased: Imperial BedYour Selection
Mattress Summary
NEW | Emily Mattress
Missing: Mattress Size
Actual product colour and finish may vary slightly depending on photography and screen settings.
Description
- Modern Quilted Finish: Features a contemporary micro-quilted top panel with a subtle geometric pattern, providing a soft-touch feel and a clean, crisp look.
- Deep Button Tufting: The surface is punctuated with traditional tufts that not only keep the internal fillings securely in place but also create a premium, high-loft appearance.
- Tailored Border: The side walls feature a structured, checkered stitch pattern that adds visual texture and reinforces the mattress's shape.
- Functional Handles: Equipped with flag-stitched side handles for easier positioning and rotation.
- 12.5 Gauge Open Coil Unit: Built with a heavy-duty 12.5 gauge spring system, offering an extra-firm feel and maximum durability for those who require more substantial spinal alignment.
- Reinforced Side Supports: Engineered with enhanced edge-to-edge support to prevent "roll-off," ensuring the sleeping surface remains stable and firm right to the very edge.
- Breathable Border: The side panels are designed to promote airflow, helping to regulate temperature and keep the mattress fresh.
- Symmetry & Longevity: The uniform construction and reinforced borders help the mattress maintain its structural integrity over years of use.
Shipping Policy
Free UK Mainland Delivery
We offer free delivery to most UK mainland addresses.
Delivery typically takes 5-7 working days.
Our delivery team will contact you to arrange a convenient time.
Two-person delivery service included for all items.
Room of choice delivery available.
Scottish Highlands & Islands: Additional charges may apply. Please contact us for a quote.
Refund & Return Policy
14-Day Return Period
You have 14 days from delivery to return your item.
Items must be unused and in original packaging.
Mattresses must remain in sealed packaging to be eligible for return.
Custom-made or bespoke items cannot be returned unless faulty.
Refund Process:
Refunds processed within 5-7 working days of receiving returned item.
Original payment method will be credited.
Return collection can be arranged charges may apply.
For damaged or faulty items, please contact us immediately with photos.
Order Processing Steps
How We Process Your Order:
Step 1: Order Confirmation - You'll receive an email confirming your order within 24 hours.
Step 2: Quality Check - Each item is carefully inspected before dispatch.
Step 3: Dispatch Notification - We'll email you when your order is on its way.
Step 4: Delivery Arrangement - Our delivery team will contact you to schedule delivery.
Step 5: Professional Delivery - Two-person team delivers to your room of choice.
Processing Time: Most orders are processed within 2-3 working days. Custom orders may take 4-6 weeks.