“Beautiful quality and the delivery team were very careful bringing it upstairs. The bed looks even better in person and gives our room a really premium feel.”
Purchased: Imperial BedYour Selection
Mattress Summary
NEW | Natural Touch Pro Mattress
Missing: Mattress Size
Actual product colour and finish may vary slightly depending on photography and screen settings.
Description
- 1000 Pocket Spring Core: Features an individual pocket spring system that provides tailored support and minimizes motion transfer between sleepers.
- Modern Color Palette: A clean white sleep surface accented by bold black piping and matching black side handles for a contemporary, high-contrast look.
- "Natural Touch" Design: The top surface is adorned with "natural touch" branding and a breathable, dotted texture designed for a soft, organic feel.
- Deep Tufted Finish: Utilizes deep tufting to keep the internal 1000 pocket springs and fillings securely in place, ensuring long-lasting shape and comfort.
- Tactile Side Border: The border features a distinct square-quilted pattern that adds structural stability and visual depth to the mattress profile.
- Functional Handles: Equipped with durable, reinforced black handles on the side panels to make rotating and positioning the mattress easy.
Shipping Policy
Free UK Mainland Delivery
We offer free delivery to most UK mainland addresses.
Delivery typically takes 5-7 working days.
Our delivery team will contact you to arrange a convenient time.
Two-person delivery service included for all items.
Room of choice delivery available.
Scottish Highlands & Islands: Additional charges may apply. Please contact us for a quote.
Refund & Return Policy
14-Day Return Period
You have 14 days from delivery to return your item.
Items must be unused and in original packaging.
Mattresses must remain in sealed packaging to be eligible for return.
Custom-made or bespoke items cannot be returned unless faulty.
Refund Process:
Refunds processed within 5-7 working days of receiving returned item.
Original payment method will be credited.
Return collection can be arranged charges may apply.
For damaged or faulty items, please contact us immediately with photos.
Order Processing Steps
How We Process Your Order:
Step 1: Order Confirmation - You'll receive an email confirming your order within 24 hours.
Step 2: Quality Check - Each item is carefully inspected before dispatch.
Step 3: Dispatch Notification - We'll email you when your order is on its way.
Step 4: Delivery Arrangement - Our delivery team will contact you to schedule delivery.
Step 5: Professional Delivery - Two-person team delivers to your room of choice.
Processing Time: Most orders are processed within 2-3 working days. Custom orders may take 4-6 weeks.